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CHINA TRAVEL ESSENTIALS · PHOTO WALKTHROUGH

How to Use a Vending Machine in China

A practical photo guide for international visitors. Follow these real examples to buy a drink using your phone at a Chinese railway station or other public place.

Before you start: Set up Alipay or WeChat Pay and make sure your payment method works. The screens shown are one example; other vending machines may use a different sequence. Never share your payment password or verification code.
Find a vending machine
STEP 1

Find a vending machine

Look for a machine with a touchscreen and drinks or snacks displayed inside.

Browse the products
STEP 2

Browse the products

Tap the touchscreen to browse available items and their prices.

Select your item
STEP 3

Select your item

This example shows a 500 ml sugar-free Coca-Cola priced at ¥4.50. Check the total before paying.

Check the item in the machine
STEP 4

Check the item in the machine

You can see the products through the glass. The stock and prices may differ from those shown in this example.

Open the payment page
STEP 5

Open the payment page

After choosing the item, the machine displays a QR code for payment by Alipay or WeChat Pay.

Open WeChat Scan
STEP 6

Open WeChat Scan

In WeChat, tap the + symbol at the top right and select Scan (扫一扫).

Scan the QR code
STEP 7

Scan the QR code

Point your phone camera at the code on the vending machine screen. The payment page should open.

Review the order
STEP 8

Review the order

Check the product and amount on your phone, then tap Pay Now (立即支付).

Choose a payment method
STEP 9

Choose a payment method

This example offers WeChat Pay. Follow the prompts to authorize the payment; do not pay twice.

Collect your drink
STEP 10

Collect your drink

Wait for the machine to dispense the product, then collect it from the pickup compartment.

If nothing comes out: Check whether the payment succeeded. Note the machine number and contact the service number displayed on the machine. Avoid paying again until you know whether the first transaction went through.

Photographs illustrate a real purchase. Prices, machine interface, available payment options and stock may change. © Chinese Medical Navigator.

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