HKU-Shenzhen Hospital Guide for International Patients

Yes. International patients can receive medical care at HKU-Shenzhen Hospital.

Foreign patients should bring their original passport. Passport information may be required for patient registration and appointment processing.

If you are unfamiliar with the Chinese hospital system, selecting the correct department before travelling can save time and avoid unnecessary appointments.

HKU-Shenzhen Hospital offers different routes for medical care.

The general outpatient system is usually the more economical option. International patients may use this route when appropriate, although the booking system and hospital procedures may mainly be presented in Chinese.

The International Medical Center is designed for international and private patients and may offer a more English-friendly service environment, but consultation fees can be substantially higher.

Patients with knee, shoulder, hip, ligament, joint or sports-related problems may need an orthopedic or sports medicine consultation.

• Knee pain
• Suspected meniscus injury
• Sports injuries
• Ligament injuries
• Shoulder injuries
• Hip or joint pain
• Previous injuries requiring further investigation

Department names can sometimes be confusing in Chinese hospital booking systems, so choosing the correct clinic is an important first step.

Patients living in Hong Kong or overseas often ask whether they can directly book a knee MRI in Shenzhen without a referral.

In many cases, the practical route is:

1. Book an orthopedic or sports medicine appointment.
2. Attend the doctor consultation.
3. The doctor assesses the knee or injury.
4. The doctor orders an MRI if medically appropriate.
5. The MRI examination is then scheduled.

For example, a patient with suspected meniscus damage may first see a sports medicine or joint specialist before the knee MRI is arranged.

MRI examinations are available for different parts of the body, including the knee, shoulder, spine and brain.

The doctor consultation and the MRI examination may be two separate appointments.

After the MRI examination, ask the hospital how to obtain your imaging results.

• Official radiology report
• Electronic MRI images
• Original DICOM imaging files

DICOM files are especially useful if you want another doctor or hospital to review the scan later.

HKU-Shenzhen Hospital can be convenient for patients living in Hong Kong who are willing to cross the border for medical care.

Before travelling, confirm:

• Your appointment date and time
• The correct hospital department
• Your passport details
• Hospital registration requirements
• How the registration fee is paid
• Whether a separate MRI appointment will be required

Allow enough time for immigration, local transport and hospital registration.

Hospital appointment availability changes frequently. Some appointments may only become available approximately one week in advance.

If your preferred date is not yet visible in the booking system, you may need to wait until that date enters the hospital's booking window.

Providing several acceptable weekdays can make booking easier, especially if you prefer an early morning appointment.

Chinese hospital booking systems can be difficult for international patients, particularly when department names and registration procedures are mainly in Chinese.

Chinese Medical Navigator can assist with:

• Choosing the appropriate hospital department
• Checking appointment availability
• Appointment booking assistance
• Passport registration guidance
• Basic hospital visit instructions

Appointment Assistance: €30

Hospital consultation, imaging, laboratory and treatment fees are paid separately to the hospital.