Many large hospitals in Beijing use self-service kiosks for registration, payment and printing medical documents. If you have never visited a Chinese hospital before, these machines may look unfamiliar.
This page explains what the kiosks are used for and what international patients should know before using them.
Watch the Self-Service Kiosk Video
What Can the Kiosks Do?
- Hospital registration
- Appointment check-in
- Payment for consultations and tests
- Print receipts
- Print medical reports (where available)
- Check appointment information
Are They Available in English?
Most self-service kiosks are designed primarily for Chinese-speaking patients. International visitors may find it easier to ask for assistance or use the hospital registration counter if they are unfamiliar with the system.
Helpful Tips
- Prepare your passport or patient information before using the machine.
- Read each screen carefully before confirming.
- Keep all printed receipts until your visit is finished.
- If something goes wrong, hospital staff can usually help.
Why Watch the Video?
Our video shows the actual self-service kiosks inside Beijing Children's Hospital, helping first-time visitors understand the process before they arrive.
Need Help Visiting Beijing Children's Hospital?
Chinese Medical Navigator provides hospital navigation, translation support and practical assistance for international patients visiting Beijing.
Email: contact@chinesemedicalnavigator.com
WhatsApp: +45 5380 2127